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FREE AND STUDY GAMES ABOUT MILADY CHAPTER 2
EXAM QUESTIONS
Actual Qs and Ans Expert-Verified Explanation
This Exam contains:
-Guarantee passing score -7 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: Emotional Stability:
Answer:
Our emotions are important, but they do require some control. Some people express themselves excessively or inappropriately. When they are happy, they get almost frantic; when they are angry, they fly into a rage. Learning how to handle a confrontatio Question 2: Diplomacy:
Answer:
Being assertive is a good thing because it helps people understand your position. However, it is a short step from assertive to aggressive or even bullying. Take your attitude temperature to see how well you practice the art of diplomacy. Diplomacy- Question 3: Receptivity:
Answer:
To be receptive means to be interested in other people, and to be responsive to their opinions, feelings, and ideas. Receptivity involves taking the time to really listen, instead of just pretending to do so.
Question 4: Pleasin Tone Of Voice:
Answer:
The tone of your voice is an inborn personality trait, but if your natural voice is harsh or if you tend to mumble, you can consciously improve by speaking more softly or more clearly. Also, if you have a positive attitude, this will shine through in Question 5: Values and Goals:
Answer:
Neither values nor goals are inborn characteristics; we acquire them as we move through life. Values and goals guide our behavior and give us direction.Question 6: Effective Communication Skills:
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Effective communicators usually have warm, caring personalities. They usually have an easy time talking about themselves and listening to what others have to say. When they want something, they can ask for it clearly and directly, and they pay attention w Question 7: Sensitivity:
Answer:
Sensitivity is a combination of understanding, empathy, and acceptance. Being sensitive means being compassionate and responsive to other people.