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FREE AND STUDY GAMES ABOUT PROFESSIONAL COMM.
EXAM QUESTIONS
Actual Qs and Ans Expert-Verified Explanation
This Exam contains:
-Guarantee passing score -20 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation
Question 1: listening for pleasure or recreation
Answer:
Appreciative Listening Question 2: generally accepted behaviors or manners required in social relations, a profession or in life
Answer:
Etiquette
Question 3: used to enhance, participate and understand a relationship
Answer:
Empathetic Listening
Question 4: act of expressing thoughts through words
Answer:
Verbal Communication
Question 5: listening to another person with the best of intent but then becoming distracted
Answer:
Partial Listening
Question 6: is a formal meeting where a person is asked to communicate skills,
experiences and interests
Answer:
Interview Question 7: ways to communicate and present ideas and information to an audience for a specific purpose
Answer:
Presentations Question 8: receiver is physically hearing the words, but choosing not to acknowledge the words
Answer:
Selective Listening Question 9: establishing and maintaining a relationship between an organization and the public
Answer:
Public Relations Question 10: postures, facial gestures and expressions sometimes done unintentionally
Answer:
Nonverbal Communication Question 11: the receiver hears only the content and not the feeling of the message
Answer:
Deliberative Listening
Question 12: act of analyzing, evaluating or judging
Answer:
Criticism
Question 13: gathering of people to exchange information, ideas and suggestions on a specific subject
Answer:
Group Discussion Question 14: when the receiver pretends to listen but is thinking of other occurrences
Answer:
False Listening Question 15: a courteous, conscientious and generally businesslike manner in the workplace
Answer:
Professional
Question 16: a paid communication which attempts to influence opinion
Answer:
Advertising Question 17: process of planning, pricing, promoting, selling and distributing goods or services which help to satisfy a market's needs and wants
Answer:
Marketing Question 18: truly understanding a message when the mind is quiet and free of distractions
Answer:
Deep Listening Question 19: paying close attention to what is being said in order to fully understand the message
Answer:
Full Listening
Question 20: unfair treatment of people on the basis of characteristics
Answer:
Discrimination