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FREE AND STUDY GAMES ABOUT SMARTSERVE
QUESTIONS EXAM QUESTIONS
Actual Qs and Ans Expert-Verified Explanation
This Exam contains:
-Guarantee passing score -65 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation
Question 1: These people are not permitted into establishments
Answer:
Under 19 if not allowed, someone who has been barred, someone already asked to leave that day, someone selling drugs or doing illegal things Question 2: Anywhere that isn't licensed, private, or a residence requires this to sell/serve alcohol
Answer:
Special Occasion Permit
Question 3: A standard drink of wine is this much
Answer:
a 5oz 12% glass
Question 4: This is the 1 verification step on the back of the new-style ID
Answer:
Magnetic strip
Question 5: Establishments that serve alcohol are required to also serve this
Answer:
Food, non-alcoholic beverages
Question 6: A standard drink of beer is this much
Answer:
a 12oz 5% glass Question 7: Sampling can be done without smartserve certification, true or false?
Answer:
False
Question 8: Grocery stores can sell alcohol during these hours
Answer:
M-Sat 9am-11pm Sunday 11am-6pm Question 9: A BAC of .05 is this many milligrams per this many millileters of blood
Answer:
50mg/100ml
Question 10: The Liquor License Act is issued by this group
Answer:
Alcohol and Gaming Commission of Ontario
Question 11: These are things to consider when assessing guest body language
Answer:
Slower, uncoordinated
Question 12: This is the equation to figure out how much is a standard drink
Answer:
% of alcohol * ounces = 60
Question 13: List some steps to take if it starts to get rowdy
Answer:
Stop before it starts, talk to manager, move other guests away, call police Question 14: Hours of operation for restaurants serving alcohol on New Year's Eve are
Answer:
11am-3am Question 15: After initial assessment of guest this must be done throughout visit
Answer:
Keep communicating - continue to talk and assess often
Question 16: List the information you must get if a drunk drives away
Answer:
Make/model of car, license plate #, Direction Question 17: Alcohol can take this long to hit the brain so guests must be evaluated often
Answer:
30 minutes
Question 18: You must be this old to sell alcohol
Answer:
18
Question 19: Acceptable ID must be/have these 3 things
Answer:
Issued by government, include photo, include birthdate
Question 20: These are the 4 verification steps with old-style ID
Answer:
Photo matches, First letter of ID matches first letter of last name, DOB numbers all same thickness and color, Surface of card smooth with no raised areas
Question 21: These are some methods to keep track of how much guests have had to drink
Answer:
Use their tab, keep a separate tab for individual drink orderers, use separate glass for non-alcoholic drinks
Question 22: Establishments cannot have a law requiring patrons to do this
Answer:
Buy a minimum amount of drinks to enter
Question 23: Servers/establishments have these rights
Answer:
Deny entry, eject guests, refuse to serve
Question 24: Name some signs of inebriation
Answer:
Poor judgement, coordination/balance, reason/caution/memory, loss of self control an inhibitions, changing vital signs or physical appearance
Question 25: List the steps to prevent guest from driving away when drunk
Answer:
Convince them not to, ask a sober companion to drive, ask for their car keys, call a cab Question 26: These are the 5 verification steps on the front of the new-style ID
Answer:
Raised lettering on DL #, secondary photo and signature bottom right, raised lettering on DOB, photo/signature imprinted on card surface, background has fine line
Question 27: This policy allows patrons to bring wine with them to restaurants
Answer:
Bring Your Own Wine (BYOW
Question 28: Sampling can be done outside alcohol selling hours, true or false?
Answer:
False