FREE AND STUDY GAMES ABOUT STACK 1294751 EXAM

PDF Download

FREE AND STUDY GAMES ABOUT STACK #1294751 EXAM

QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -88 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: a patient has a $600 balance and agrees to a payment plan of $100 in six installments. If he or she skips the third installment and sends $25.00 the following month, the physician can send the account to a collection agency

Answer:

true Question 2: if a patient refuses to divulge any needed information on the patient registration form, the policy should be bill the patient using the information that has been given

Answer:

false

Question 3: statements should not be sent to a patient who has filed bankruptcy

Answer:

true

Question 4: the reason for a fee reduction must be documented in the patient's

Answer:

medical record

Question 5: when collecting fees, your goal should be to

Answer:

collect the full amount

Question 6: according to the FDCPA, do not contact a third party more than

Answer:

once unless requested to do so by the party or the response was erroneous or incomplete

Question 7: all collection calls should be placed

Answer:

after 8 am and before 9 pm

Question 8: the collection abbreviation OOT means

Answer:

out of town Question 9: when the physician's office receives notice that a check was not honored, the first thing to do is

Answer:

call the bank or the patient Question 10: when a physician offers a discount, it must apply to the total bill, not just the portion that is paid by the patient

Answer:

true

Question 11: a lien is a claim on the property of another for a

Answer:

debt Question 12: what is the name of the federal act that prohibits discrimination in all areas of granting credit

Answer:

Equal Credit Opportunity Act

Question 13: the collection abbreviation TTA means

Answer:

turned to agency Question 14: in a telephone collection call, if a patient does not respond, it probably means no

Answer:

false

Question 15: in filing a claim in a small claim court, the physicians office

Answer:

plaintiff Question 16: when insurance carriers do not pay claims in a timely manner, what effect does this have on the medical practice

Answer:

decreased cash flow

Question 17: one person or one department should handle all billing questions

Answer:

true

Question 18: in dealing with an estate claim a call should be placed with the

Answer:

executor

Question 19: the average amount of accounts receivable should be

Answer:

1.5 to 2 times the charges for 1 month of service Question 20: what is the type of billing system in which practice management software is used

Answer:

computer billing

Question 21: it is often the practice administrator who is responsible for the business portion of the practice

Answer:

true

Question 22: in a bankruptcy case, most medical bills are considered

Answer:

unsecured debt Question 23: the truth in lending consumer credit cost disclosure requires businesses to disclose all

Answer:

direct and indirect costs related to granting credit Question 24: the first telephone call to the patient to try to collect on an account should be made

Answer:

after there is no response from the third statement

Question 25: the patient registration form should be updated at least every

Answer:

• months

Question 26: the first statement should be

Answer:

presented at the time of service Question 27: in a telephone collection call, the first 2 minutes will set the scene for your relationship with the patient

Answer:

false

Question 28: the most common method of payment in the medical office is

Answer:

personal check