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FREE AND STUDY GAMES ABOUT STRATEGIC EXAM 2
EXAM QUESTIONS
Actual Qs and Ans Expert-Verified Explanation
This Exam contains:
-Guarantee passing score -83 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation
Question 1: A river barge company can offer cheaper, although slower, per pound
transportation of product
- the integrated cost leadership/differentiation strategy.
- either of the focus strategies.
- the cost leadership strategy.
Answer:
- the cost leadership strategy.
Question 2: An entrepreneur is investigating starting a company that provides tax advice to
small companies:
- analyze the reach, richness, and affiliation the company must have with its customers.
- provide tax advice either in a
Answer:
- provide tax advice either in a different manner or provide a different kind of tax service than
competitors.
Question 3: If Southwest Airlines employees lost their high enthusiasm and commitment to the
company:
- the airline could continue
- replacement employees could be
- there would be no impact on
- Southwest would have lost one of i
Answer:
- Southwest would have lost one of its competitive advantages, and its performance would be
threatened.c Question 4: Hyundai allows customers to return their cars if they lose their job within 12 months of purchase. Which of the following aspects of managing custom
a. Who: Determining the Customers to Serve
b. What: Determining Which Customer Needs to Satisfy
Answer:
b. What: Determining Which Customer Needs to Satisfy
Question 5: Chelsea Milling Company makes Jiffy packaged baking mixes. It was established in
- It has never spent
- differentiation
- focused differentiation
- integrated cost leadership/differentiation
- cost leadership
Answer:
- cost leadership
Question 6: As the television industry has changed in the last few decades from just three major networks to a multiplicity of networks,
- broader target market
- narrower target market
- increased use of primary activities to capture value
Answer:
- narrower target market
Question 7: The typical risks of a differentiation strategy do NOT include which of the following?
- Customers may find
- Customers' experience
- Counterfeit goods are
- Suppliers of raw materials
Answer:
- Suppliers of raw materials
Question 8: More choices and easily accessible information about the functionality of firms' products are creating increasingly ______ customers.
- sophisticated and knowledgeable
- loyal
- dissatisfied
- content
Answer:
- sophisticated and knowledgeable
Question 9: A flexible manufacturing system is:
- based on the use of temporary and part-time employees as well as outsourcing.
- a computer-controlled process
Answer:
- a computer-controlled process that is used to produce a variety of products in moderate, flexible
quantities with minimal human intervention.
Question 10: Walmart went against business-level strategy and made changes to attract upscale customers.
- It strengthened Walmart's position against rivals such as Dollar Stores and Amazo
- It made Walmart vulnerable to Dollar Store and Amazon.
Answer:
- It made Walmart vulnerable to Dollar Store and Amazon
Question 11: A manufacturer of jewelry imitates the style of a popular and expensive brand using manufactured stones rather tha. customer sensitive to price differentials
- threat by the cost leader
- customer experience
- counterfeiting
Answer:
- counterfeiting
Question 12: The three dimensions of a firm's relationships with customers include all the
following EXCEPT:
- exclusiveness.
- affiliation.
- richness.
- reach.
Answer:
- exclusiveness.
Question 13: A company selling diapers knows the market is for people with young children.However, within that segment they can further divide the market by a demographic factor like:
- culture.
- lifestyle.
- consumption pattern.