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FREE STANDARDIZED TESTS AND STUDY GAMES ABOUT

Class notes Jan 11, 2026
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FREE STANDARDIZED TESTS AND STUDY GAMES ABOUT

CPHQ KEY DEFINITIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -110 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation

Question 1: Systematic Sampling

Answer:

Picking every 3rd name from a list of possible names, after randomly selecting the first name

Question 2: Hoshin Planning

Answer:

Japanese term for policy deployment; ensures the vision set forth by top management is translated into planning objectives

Question 3: Affinity Diagram

Answer:

Tool that organizes numerous ideas based on their natural relationships within the groupings

Question 4: Underuse

Answer:

Situation in which patients do not receive beneficial health services

Question 5: Deming

Answer:

Famous quality guru who went to Japan in the 1950s; known for PDSA & Statistical Process Control (SPC)

Question 6: Continuous Data (examples)

Answer:

Height, weight, temp., CBGs

Question 7: Snowball Sampling

Answer:

Sampling whereby subjects suggest other subjects for inclusion...often friends invite friends

Question 8: Failure Mode and Effects Analysis (FMEA)

Answer:

Preventive approach to identify failures and opportunities for error

Question 9: Special Cause Variation

Answer:

In statistical process control, a variation in performance that falls outside the control limits or when an obvious nonrandom pattern occurs in a process; REQUIRES INVESTIGATION

Question 10: Content Validity

Answer:

Degree to which a measurement instrument adequately represents the universe of content; also known as face validity

Question 11: Correlation

Answer:

Extent to which variables relate

Question 12: Construct Validity Example

Answer:

Severity adjustment scales are tools for measuring staffing needs

Question 13: Count Data (definition)

Answer:

Data that is counted/tallied

Question 14: Brainstorming

Answer:

Quick method to generate lots of ideas

Question 15: Process measure (definition)

Answer:

Measure that focuses on a sequence of actions or steps that should be followed to provide high-quality evidence-based care

Question 16: Median

Answer:

50th percentile; number that divides a set of numerically ordered data into a lower and an upper half

Question 17: Coercive Leadership

Answer:

Leaders just tell employees what to do ...and how to do it; works best in crisis situations

Question 18: Construct Validity

Answer:

Degree to which a measurement instrument correctly assesses the trait it was designed to measure

Question 19: Nominal Group Technique

Answer:

Group decision-making process for generating many ideas in which each member initially works by him/herself. Brainwriting.

Question 20: Peer Review

Answer:

An episode of care review is conducted to improve the quality of patient care or the use of healthcare resources.

Question 21: Delphi Method

Answer:

Combination of brainstorming, multivoting, and nominal group techniques; technique used when group members are not in one location; frequently conducted by mail or email

Question 22: Chi-Square

Answer:

Test of statistical significance that assesses the difference in PROPORTIONS among two or more variables

Question 23: Benchmarking

Answer:

Comparison against a reference point. Ideally the reference point is a demonstrated best practice.

Question 24: Stratified Random Sampling

Answer:

Sampling by subpopulation -> sex, ethnicity, disease, living in a certain part of the country

Question 25: Steering Committee

Answer:

Formed to advise and guide the development and implementation of a major program, project, or initiative

Question 26: Stakeholder

Answer:

All groups that might be affected by an organization's actions and successes

Question 27: Participative Leadership

Answer:

Leader seeks input from employees and serves as facilitator

Question 28: Binary Data (examples)

Answer:

yes/no; pass/fail; male/female

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