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Gainsight Admin Certification Exam ( 2026/2027 Update) Questions and Answers
Gainsight Admin Certification Exam (
2026/2027 Update) Questions and
Answers
Q: Vault is accessible in many places throughout Gainsight
A - True
B - False
Answer:
A - True
Q: In Gainsight Go you can find:
A - A link to Gainsight support
B - Gainsight Release notes
C - Product documentation & tutorials
D - A link to Gainsight Community
E - All of the above
Answer:
E - All of the above
Q: Gainsight Community is:
A - Where you download best practices
B - Used to track open Gainsight Support cases
C - An online forum where Customers can interact with each other and the Gainsight team
D - The best place to get answers to configuration questions.
Answer:
C - An online forum where Customers can interact with each other and the Gainsight team
Q: Among other things, Gainsight provides:
A - A 360 degree snapshot of customers
B - Proactive alerts when customers are at risk of churn
C - Assessment of risk renewal
D - All of the above
Answer:
D - All of the above
Q: What are the various sources through which Gainisght offers help?
A - Gainsight Go
B - Community
C - Support tickets
D - All of the above
Answer:
D - All of the above
Q: An admin's responsibilities may include:
A - Implementation
B - Maintenance & Support
C - Business Processes
D - A & B
E - A, B, & C
Answer:
E - A, B, & C
Q: The 3 stages of Gainsight Elements Customer Success Maturity are "Insights & Actions",
"Outcomes", and "Transformation".
A - True
B - False
Answer:
A - True
Q: What are data spaces?
A - Simplifies data for end-users
B - Combines fields and objects into a predefined view that can be used in Rules and Reports
C - Facilitates reporting on multiple related objects
D - A & C
E - A, B, & C
Answer:
E - A, B, & C
Q: You should build a Data Space when you:
A - Want to report on multiple related Salesforce objects
B - Want to limit fields visible to user
C - Want to provide a custom data view for end users
D - Want a predefined group of objects
C - A & B
D - A, B & D
E - All of the above
Answer:
D - A, B & D
Q: In Data Spaces you can use:
A - Any object in Salesforce.com or Gainsight objects stored in Salesforce.com
B - Objects related to each other by either a Lookup or Master-Detail field type
C - MDA Data
D - All of the above
E - A & B Only
Answer:
E - A & B Only
Q: Data Spaces supports up to __ Objects/Levels in a chain.
A - 4
B - 6
C - 8
D - 10
Answer:
B - 6
Q: Which of the following statements is false?
A - Only Salesforce objects can be used in Data Spaces
B - Data Spaces are not currently included in Vault
C - Out-of-the-Box Data Spaces can be edited
D - MDA objects cannot be used in Data Spaces
E - Data Spaces cannot be created by Users
Answer:
C - Out-of-the-Box Data Spaces can be edited
Q: Data Management refers to the application/tools we use to create and manage data external
to Salesforce.
A - True
B - False
Answer:
A - True
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