HCA Practice Test: Questions & Answers

HCA Practice Test: Questions & Answers
Where can you find a consumer's baseline
(Ans- Care plan
Maintain good eye contact
(Ans- Help you connect to the consumer
Only share consumer information with
(Ans- People listed in the care plan
Be objective
(Ans- When documenting and reporting consumers behavior or changes
and baseline
Difficult situations
(Ans- Are best handled when you remain calm and balanced
Active listening
(Ans- Means you stop what you are doing and focus on the speaker