HCCA - CHC EXAM STUDY PACK 2026/2027 QUESTIONS WITH

HCCA - CHC EXAM STUDY PACK 2026/2027 – QUESTIONS WITH ANSWERS  

In the course of an audit, you find that disciplinary actions against certain
physicians and high level executives for non-compliance in the organization
have been unfair and inconsistent with current policies & procedures. What is
your first course of action
.a. Work with legal counsel to enforce proper disciplinary actions
b. Get HR involved and recommend the use of progressive discipline policies
c. Immediately terminate these individuals
d. Get local and federal labor department involved for unfair discipline. –
Correct Answer b. Get HR involved and recommend the use of progressive
discipline policies
OIG recommends setting forth the degrees of disciplinary actions.
Progressive discipline provides a structure and a set of discipline standards
for managers/supervisors to follow to ensure discipline is fair, equitable and
consistent.
Documentation - Correct Answer • A&M should be documented
• Findings should be shared with dept managers