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1. Macro Level Question:
Which theory emphasizes the importance of effective communication,
collaboration, and skill mix as key elements for successful healthcare
organizations?
a) Chaos theory
b) Contingency theory
c) Complexity theory
d) Systems theory
Answer: d) Systems theory
Rationale: Systems theory in healthcare highlights the interdependence
and integration of different components within the organization,
emphasizing the significance of communication, collaboration, and skill
mix for optimal organizational performance.
2. Micro Level Question:
According to the Job Characteristics Theory, which of the following
factors is NOT considered as a core job characteristic impacting individual
and team performance?
a) Task identity
b) Autonomy
c) Feedback
d) Job security
Answer: d) Job security
Rationale: Job security is not considered a core job characteristic as per
the Job Characteristics Theory. It focuses on five core dimensions: skill
variety, task identity, task significance, autonomy, and feedback, which
have a direct impact on individual and team performance.
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