HRCI SPHR Exam Questions & Answers, with Explained and Verified Solutions

HRCI SPHR Exam Questions & Answers, with Explained and Verified Solutions
One of your production managers uses incentives to reward employees for meeting
operational objectives. This is the best example of which of the following leadership
styles?
A. Charismatic leadership
B. Transactional leadership
C. Laissez-faire leadership
D. Authoritarian leadership - B. Transactional leaders are characterized by a "this for
that" style. These leaders use both rewards and discipline when necessary to accomplish
organizational and departmental objectives.
Consensual romantic relationships at work represent what type of risk?
A. Intimate partner violence
B. Unlawful treatment
C. Sexual harassment
D. None, because it's consensual - C. Relationships at work, even those that are
consensual, have the potential for issues in which HR will have to intervene. This
includes the risk of sexual harassment should the relationship become unwanted by either
party.
The international gas utility company for which you direct HR does not have an
organized health and safety program for its workers. What should be your first step?
A. Focus on becoming compliant with international, federal, state, and local safety
standards.
B. Identify the employees who are most at risk and begin safety efforts with them.
C. Obtain approval for a company-wide incentive program based on zero accidents or
injuries.
D. Meet with the workers' compensation brokers to assess the costs of lack of a safety
program.
See the answer - B. In this high-risk industry, it would be prudent for human resources to
begin building a safety program for those workers who are most at risk. This effort may
include data collection, incentives, and compliance efforts as part of the overall
intervention strategy.
The food distribution center for which you work has seen an increase in the number of
loading-dock workers reporting ankle injuries. What strategy would be most effective to
reduce or eliminate the risk?
A. Require employees to wear high-top steel-toed work boots.
B. Review the injury records for patterns of unsafe behaviors.
C. Conduct a root-cause analysis with a committee made up of dock workers.
D. Ask the occupational clinic to come in and provide safety training. - C. Any time there
is an increase in injuries and accidents, HR should take the time to analyze for root
causes. From this, hazard abatement strategies may be developed and could include new
personal protective equipment requirements or worker training.
The major Internet provider for which you are the VP of human resources has just
experienced the largest customer and employee data breach in the history of the United
States. In an effort to comply with the Securities and Exchange Commission (SEC), you
should first do what?
A. Evaluate the areas where the company's data is still at risk for hackers
B. Research credit monitoring services to offer affected individuals.
C. Wait to notify investors until the executive team can sell their shares of company
stock.
D. Assess the depth of the data breach and notify investors as soon as is practicable. - D.
When a data breach of this magnitude occurs, it is important for HR to help the company
respond in accordance with governing agencies but also in a manner that protects the
interests of both the company and the affected individuals.
Which of the following are examples of the physical assets that must be secured to
prevent a cybersecurity attack?
A. The employees
B. The buildings
C. The workstations
D. The power lines - C. Physical assets such as workstations and servers can be tracked
and monitored as part of a company's efforts to prevent cyberattacks on sensitive
company and customer data.
Establishing a hierarchy of assets helps companies do what when it comes to data
protection?
A. Identify priorities when it comes to building a robust data security program
B. Determine what skills in data security personnel to hire for
C. Write policies that protect critical assets
D. Purchase external layers of protections, making the data harder to breach - A.
Establishing a hierarchy of assets helps a company craft an effective data security
program. Building controls for these assets may include policies, practices, and the
deployment of internal and external resources, but it will be difficult to know where to
deploy the resources without understanding what is most at risk/important.

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