HRCI SPHR – Senior Professional in Human Resources – Exams Possible Questions

HRCI SPHR – Senior Professional in Human Resources – Exams Possible Questions
1. One of your production managers uses incentives to reward employees
for meeting operational objectives. This is the best example of which of the
following leadership styles?
A. Charismatic leadership
B.Transactional leadership
C. Laissez-faire leadership
D. Authoritarian leadership: B. Transactional leaders are characterized by a "this
for that" style. These leaders use both rewards and discipline when necessary to
accomplish organizational and departmental objectives.
2. Consensual romantic relationships at work represent what type of risk?
A. Intimate partner violence
B. Unlawful treatment
C. Sexual harassment
D. None, because it's consensual: C. Relationships at work, even those that are
consensual, have the potential for issues in which HR will have to intervene. This
includes the risk of sexual harassment should the relationship become unwanted
by either party.
3. The international gas utility company for which you direct HR does not have
an organized health and safety program for its workers. What should be your
first step?
A. Focus on becoming compliant with international, federal, state, and local
safety standards.
B. Identify the employees who are most at risk and begin safety efforts with
them.
C. Obtain approval for a company-wide incentive program based on zero
accidents or injuries.
D. Meet with the workers' compensation brokers to assess the costs of lack
of a safety program.
See the answer: B. In this high-risk industry, it would be prudent for human resources to begin building a safety program for those workers who are most at risk.
This effort may include data collection, incentives, and compliance efforts as part of
the overall intervention strategy.
4. The food distribution center for which you work has seen an increase in the
number of loading-dock workers reporting ankle injuries. What strategy would
be most effective to reduce or eliminate the risk?
A. Require employees to wear high-top steel-toed work boots.
B. Review the injury records for patterns of unsafe behaviors.
C. Conduct a root-cause analysis with a committee made up of dock workers.
D. Ask the occupational clinic to come in and provide safety training

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