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1. What is the primary factor to consider when selecting a commercial
carpet cleaning method?
 A) Cost of the method
 B) Type of carpet fiber
 C) Color of the carpet
 D) Size of the area to be cleaned
 Answer: B) Type of carpet fiber
 Rationale: The type of carpet fiber determines the most suitable cleaning
method, as different fibers react differently to cleaning solutions and
techniques.
2. Which of the following is NOT a recommended practice for routine
commercial carpet maintenance?
 A) Using walk-off mats at entrances
 B) Daily vacuuming of high-traffic areas
 C) Annual deep cleaning by professionals
 D) Frequent use of powder-based cleaners
 Answer: D) Frequent use of powder-based cleaners
 Rationale: Powder-based cleaners can leave residue that attracts soil and
can damage the carpet over time, making them unsuitable for frequent use.
3. When assessing carpet stains, which of the following should be
determined first?
 A) The age of the stain
 B) The size of the stain
 C) The source of the stain
 D) The color of the stain
 Answer: C) The source of the stain
 Rationale: Identifying the source of the stain is crucial as it dictates the
appropriate cleaning agent and method to be used for effective stain
removal.
4. In the context of commercial carpet cleaning, what does the term
'wicking' refer to?
 A) The process of applying a protective coating to the carpet
 B) The movement of water during the drying process
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