ISM - ECOMMERCE EXAM QUESTIONS

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ISM - ECOMMERCE EXAM QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -99 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation

Question 1: threats

Answer:

Managers use different methodologies and tools to evaluate external opportunities and threats. One popular process examines the political, economic, socio-cultural, technological, environmental, and legal issues facing an organization and is referred to as a analysis.

Question 2: competitors

Answer:

Management Information Systems allow managers to build upon an organization's existing strengths to create Question 3: Composed of pixels or grid cells and are often spaced in regular intervals and designed to make square shapes.

Answer:

raster data Question 4: Which of the following are popular re-commerce companies that are operating today? More than one answer may be selected.

a) Yerdle re-commerce

b) Thredup

c) Remaker

d) RealReal

Answer:

a) Yerdle re-commerce

b) Thredup

d) RealReal

Question 5: 5

Answer:

The second of Porter's 5 forces refers to the ease with which a new competitor can enter the market.Strong to entry decrease the strength of this force.

Question 6: Select all

the correct answer responses about personalization and customization in e-commerce.

a) Personalization in e-commerce includes creating marketing messages that contain the

individual's name, social security number, date of birth, and purchase behavior.

b) Customization is the adjustment of an organization's product or service offerings based on

an individual's preferences or past buying behavior.

c) Personalization is the ability of organizations to craft marketing messages directed and

product/service offerings toward specific target markets.

d) Customization and personalization decrease the likelihood of customer engagement and

purchase.

Answer:

b) Customization is the adjustment of an organization's product or service offerings based on an

individual's preferences or past buying behavior.

c) Personalization is the ability of organizations to craft marketing messages directed and

product/service offerings toward specific target markets

Question 7: velocity

Answer:

Management _____ give managers the ability to search data sets for information that is needed for a specific decision. Members of the organization predefine the filters and design them to eliminate the time-consuming task of searching through large volumes of data and helps to avoid management bias and predefined subjective interpretation.filters analytics spreadheets data Question 8: We Are Social gathers a number of statistics about the proliferation of e-commerce across the globe. They compiled data on the percentage of global Internet users aged 16-64 that participated in e-commerce activities. According to their data ____ % of Internet users aged 16-64 visited an online retail store on the web.

Answer:

90

Question 9: Interpersonal roles

Decisional roles Informational roles

Answer:

First developed by Thomas Saaty, the analytical hierarchy _ (AHP) is a multi-criteria programming model that uses an analytical hierarchy process for decision making in multifaceted operational environments.

Question 10: blue

Answer:

If an increase in price results in a relatively large decrease in demand for the product, the firm cannot easily increase its profit margin. This demonstrates which of Porter's 5 forces?

Question 11: Oral communication

Diversity of contacts with the organization Currency of information

Answer:

Select the true statements about unstructured management decisions.Structured decisions are regularly made by individual employees and teams and frequently include operational decisions.Unstructured decisions involve management insight and judgment.Structured decisions involve tasks and choices that are routine.

Unstructured decisions are often executed by higher-level management and include strategic decisions such as market entry or exit, capital budgeting, and strategic goal development.

Question 12: Inventory Management

Answer:

A manufacturing and inventory management practice that gained popularity in the 1980s was known as -in-time (JIT) manufacturing and inventory management.

Question 13: Select all the true statements about B2C transactions.

a) The Internet serves as the "physical location" and the e-commerce site serves as the portal

between the consumer and the business where purchases can be made.

b) According to eMarketer, the most popular B2C sites in the United States include Uber,

Applebee's, and Samsung, and Verizon wireless.

c) B2C e-commerce transactions occur entirely online.

d) Business-to-Consumer (B2C) e-commerce is the selling of products and services to

individual consumers.

Answer:

a) The Internet serves as the "physical location" and the e-commerce site serves as the portal between

the consumer and the business where purchases can be made.

c) B2C e-commerce transactions occur entirely online.

d) Business-to-Consumer (B2C) e-commerce is the selling of products and services to individual

consumers.

Question 14: disruptive

Answer:

Barriers to entry can protect existing firms from which of Porter's 5 forces?

Question 15: Six Sigma

Answer:

Information management systems that help to ensure that a minimal number of product touches occur from product creation to customer purchase are known as ___ systems.