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KOHL'S CEO ON AMAZON PARTNERSHIP AND TECH
INVESTMENTS EXAM QUESTIONS
Actual Qs and Ans Expert-Verified Explanation
This Exam contains:
-Guarantee passing score -5 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: In the past, Kohl's has been losing sales to Amazon. Why then would it enter into a partnership with one of its most fierce competitors?
Answer:
Kohl's hopes to increase store traffic by bringing Amazon customers in.Question 2: Kohl's is addressing the increasing importance of technology in the retail experience by investing in ________.
Answer:
all of these technologies Question 3: This video illustrates that Kohl's is addressing retail segmentation and targeting by
________.
Answer:
personalizing its retail offering to meet the different needs of different types of customers Question 4: Amazon's efforts to offer customers the option to return or purchase items in the physical world is a decision that most closely aligns with which of the elements of the retail marketing mix?
Answer:
Distribution
Question 5: With the Kohl's/Amazon partnership, customers can purchase items from Amazon online or through the Amazon mobile app, process a return through their Amazon account, and drop the item off at a Kohl's store without a box or label. This process is a great example of
________.
Answer:
omni-channel marketing