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MB-210 Microsoft Dynamics 365 Sales Functional Consultant EXAM READINESS GUIDE Q & S 2026/2027
1. What is the primary benefit of utilizing the Sales Insights
feature in Dynamics 365 Sales?
A) Predicting customer needs
B) Automating data entry
C) Generating invoices
D) Scheduling appointments
Correct Answer: A) Predicting customer needs
2. In Dynamics 365 Sales, which entity is used to track
individual customer interactions?
A) Leads
B) Opportunities
C) Contacts
D) Activities
Correct Answer: D) Activities
3. Which module within Dynamics 365 Sales provides tools
for project service automation?
A) Customer Service
B) Field Service
C) Marketing
D) Project Service Automation
Correct Answer: D) Project Service Automation
4. How does Dynamics 365 Sales integrate with LinkedIn?
A) By syncing contacts and leads
B) Through direct messaging within Dynamics
C) By posting updates to company pages
D) It does not integrate with LinkedIn
Correct Answer: A) By syncing contacts and leads
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