MB-280 Microsoft Dynamics 365 Customer Experience Analyst EXAM READINESS GUIDE Q & S 2026/2027

MB-280 Microsoft Dynamics 365 Customer Experience Analyst EXAM READINESS GUIDE Q & S 2026/2027

1. What functionality does the Dynamics 365 App for
Outlook primarily provide?
 - A) Access to financial reports
 - B) Integration of Dynamics 365 with Outlook for
managing customer relationships
 - C) Video conferencing capabilities
 - D) Email encryption services
 Correct Answer: B
2. Which of the following is a prerequisite for using the
Dynamics 365 App for Outlook?
 - A) Outlook Express
 - B) Dynamics 365 Online subscription
 - C) Microsoft Teams installation
 - D) SharePoint access
 Correct Answer: B
3. What is the maximum number of records that can be
displayed in the Dynamics 365 App for Outlook at one time?
 - A) 50
 - B) 100
 - C) 250
 - D) 500
 Correct Answer: A
4. When working with Dynamics 365 App for Outlook,
which Outlook view can you not use for accessing CRM
data?
 - A) Inbox
 - B) Calendar
 - C) Tasks