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1. Which of the following is NOT a force that affects performance
outcomes within health care organizations?
a. Technological advancements
b. Government regulations
c. Socioeconomic factors
d. Competitive market dynamics
Answer: c. Socioeconomic factors
Rationale: While socioeconomic factors may have some indirect impact
on health care organizations, they are not typically considered as direct
forces that affect performance outcomes within such organizations.
2. Which trend is likely to have the greatest impact on health care
organizations in the next decade?
a. Shifting demographics
b. Increasing patient expectations
c. Advances in medical technology
d. Escalating health care costs
Answer: c. Advances in medical technology
Rationale: Advances in medical technology are expected to bring
significant changes in how health care organizations operate, leading to
improved patient outcomes and higher efficiency in delivering care.
3. High reliability health care organizations prioritize which of the
following principles?
a. Cost reduction at all costs
b. Maximization of profits
c. Employee empowerment and engagement
d. Patient volume and throughput
Answer: c. Employee empowerment and engagement
Rationale: High reliability health care organizations understand that
engaged and empowered employees are more likely to identify and
prevent errors, leading to improved patient safety and outcomes.
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