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1. An customer is a person or organization that receives services or
products in exchange for compensation.
a) Internal
b) External
c) In-house
d) Departmental
External
2. Improving external customer is the main objective of .
a) Customer service department.
b) Retired employees
c) Maintenance departments
d) HR departments.
customer service
3. Vendors could be considered what type of customer?
a) Main
b) Substantial
c) Internal
d) External
external
MSSC SAFETY ASSESSMENT with 2026-2027 102pages
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