NATE EXAM: CORE ESSENTIALS / STUDY GUIDE / LATEST VERSION /QUESTIONS AND CORRECT ANSWERS / A GRADE SCORE SOLUTION.

NATE EXAM: CORE ESSENTIALS / STUDY GUIDE / LATEST VERSION /QUESTIONS AND CORRECT ANSWERS / A GRADE SCORE SOLUTION.
Question 1: The ability to utilize all types of
communication skills is ____ to the HVACR technician.
a. not as important as "hands-on" technical skills
b. somewhat important
c. unimportant
d. very important
CORRECT ANSWER: d (very important)
Question 2: It is important to be ____ in filling out service
orders so that office staff, other technicians, and
customers will know what work you completed on the
job.
a. clear
b. complete
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c. concise
d. all of the above
CORRECT ANSWER: d (all of the above: clear,
complete, concise)
Question 3: When explaining to a customer that you have
adjusted the system charge, which of the following terms
is most appropriate?
a. Freon
b. Gas
c. Juice
d. Refrigerant
CORRECT ANSWER: d (Refrigerant)

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