NUR 300 Test 5

NUR 300 Test 5
1. What are the 4 competencies of interprofessionalism?
Answer
1. mutual respect of values and ethics
2. understanding of everyone's roles and responsibilities
3. frequent communication between patients, families, and health care professionals
4. application of relationship building values to perform and collaborate effectively
2.What are positive verbal and non-verbal communication skills?
Answer
Verbal
1. language
2. tone
3. pace
4. delivery
Non-verbal
1. appearance
2. body positioning
3. What are the 7 parts of active listening?
Answer
1.silence
2. accepting
3. restating
4. reflecting
5. focusing
6. seeking clarification
7. summarizing
4. What are the 5 steps to manage a difficult conversation?
Answer
1. get person's attention
2. express concern
3. state problem
4. propose action
5. reach decision