NUR 300 Test 7
1. The transactional model for communication
Answer
The transactional model of communication describes communication as a two-way, interactive
process within social, relational, and cultural contexts. The transactional model of communication
suggests communication is shaped by interactions before and after it occurs.
2. SBAR communication
Answer
• S- Situation- State what is happening at the present time that has warranted the SBAR
communication. (State your name & unit, what patient you are calling about, & what the
problem is)
B- Background- Explain the circumstances leading up to this situation. (State ad- mission
diagnosis, date of admission, brief pertinent medical history, and treatment to date)
A- Assessment- Indicate what you think the problem is (Provide last vital signs, oxygen if being
used, & any changes from the prior assessment vital signs, heart rhythm, pain, wound drainage,
neuro changes, etc.
R- Recommendation Express what you believe the patient needs or what order specifically you
want i.e. give fluids, order labs, x-ray, have the physician come to see the patient, transfer the
patient to ICU, ask for a consulting physician to see the patient, etc.
3. CUS language
Answer
concerned, uncomfortable, safety
4. Characteristics of positive communication skills-examples
Answer
• Active listening, Silence
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