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1. What strategy would be most effective for implementing a new
electronic health record (EHR) system in a multi-national healthcare
organization?
 A) Mandating immediate, organization-wide use without prior training
 B) Conducting pilot tests in select departments followed by phased
rollouts
 C) Offering optional training sessions for interested staff only
 D) Waiting for a competitor to implement an EHR system first and
observing the outcomes
 Answer: B
 Rationale: Conducting pilot tests allows for identification and resolution
of issues before full implementation, ensuring a smoother transition and
better adoption by staff.
2. In guiding a healthcare team through change, what is an essential
component for leaders to foster among their team members?
 A) Competition
 B) Compliance
 C) Autonomy
 D) Resilience
 Answer: D
 Rationale: Resilience enables team members to adapt to change
effectively and maintain performance levels during transitions.
3. When introducing a new patient safety protocol, which approach aligns
with evidence-based practice?
 A) Implementing the protocol based on senior management's experience
 B) Adopting the protocol from another institution without modification
 C) Developing the protocol based on popular trends in patient care
 D) Utilizing current research and data to tailor the protocol to the
organization's needs
 Answer: D
 Rationale: Evidence-based practice involves integrating clinical
expertise with the best available evidence and patient values, which leads
to more effective and tailored patient care protocols.
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