1. Which therapeutic communication technique is being used in this nurse-client interaction?
Client: "When I am anxious, the only thing that calms me down is alcohol."
Nurse: "Other than drinking, what alternatives have you explored to decrease anxiety?"
A. Reflecting
B. Making observations
C. Formulating a plan of action
The nurse is using the therapeutic communication technique of formulating aÂ
plan of action to help the client explore alternatives to drinking alcohol. The use of thisÂ
technique, rather than direct confrontation regarding the client's poor coping choice,Â
may serve to prevent anger or anxiety from escalating.
D. Giving recognition
2. A nurse states to a client, "Things will look better tomorrow after a good night's sleep." ThisÂ
is an example of which communication technique?
A. The therapeutic technique of "giving advice"
B. The therapeutic technique of "defending"
C. The nontherapeutic technique of "presenting reality"
D. The nontherapeutic technique of "giving false reassurance"
The nurse's statement, "Things will look better tomorrow after a good night's sleep." isÂ
an example of the nontherapeutic technique of giving false reassurance. Giving falseÂ
reassurance indicates to the client that there is no cause for anxiety, thereby devaluing theÂ
client's feelings.
3. A nurse maintains an uncrossed arm and leg posture. This nonverbal behavior is reflective ofÂ
which letter of the SOLER acronym for active listening?
A. S
B. O
The nurse should identify that maintaining an uncrossed arm and leg posture isÂ
nonverbal behavior that reflects the "O" in the active-listening acronym SOLER. The acronymÂ
SOLER includes sitting squarely facing the client (S), open posture when interacting with theÂ
client (O), leaning forward toward the client (L), establishing eye contact (E), and relaxing (R).
C. L
D. E
E. R
4. What is the pulse pressure of a client whose blood pressure is 132/82 mm Hg?
A. 100
B. 1.6Â
C. 214Â
D. 50
Pulse pressure= SBP-DBP.