NURS 4020 Improving Quality of Care & Patient Safety Final Exam Guide Q & A 2026 (Complete And Verified Study material) (18pages) LEARNEXAMS

1. What is a primary strategy to prevent medication errors in healthcare settings? A) Use of electronic health records B) Frequent staff meetings C) Manual double-checking of prescriptions D) Increased patient involvement Answer: A) Use of electronic health records Rationale: Electronic health records have been shown to reduce medication errors significantly by providing accurate, up-to-date, and complete information about patients at the point of care. 2. Which of the following is an essential component of a root cause analysis in healthcare? A) Assigning blame to individuals B) Identifying systemic issues C) Focusing on potential future errors D) Reviewing patient satisfaction surveys Answer: B) Identifying systemic issues Rationale: Root cause analysis aims to identify underlying systemic problems that contribute to errors, rather than focusing on individual blame. 3. In the context of healthcare, what does the term 'never event' refer to? A) An even