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1. Which of the following is the correct definition of
quality improvement in healthcare?
a) A process of ensuring all patients receive the same level
of care
b) A systematic approach to continuously enhancing
patient care outcomes
c) A method for reducing healthcare costs
d) A practice focusing solely on patient safety
Answer: b) A systematic approach to continuously
enhancing patient care outcomes
Rationale: Quality improvement in healthcare involves the
systematic and continuous efforts to enhance patient care
outcomes, by monitoring and minimizing variation in
processes, reducing healthcare errors, and ensuring
adherence to evidence-based guidelines.
2. Which of the following is a key element of patient safety
culture?
a) Blaming individuals for errors
b) Lack of communication between healthcare team
members
c) Encouraging reporting of errors and near-misses
d) Promoting a hierarchy-based structure
Answer: c) Encouraging reporting of errors and nearmisses
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