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1. A care coordinator is assigned to a client who has
multiple chronic conditions and needs frequent
hospitalizations. What is the most important criterion for
selecting this client for care coordination?
a) The client has a high risk of readmission
b) The client has a low level of self-management
c) The client has a complex medical history
d) The client has a poor social support network
Answer: A. The client has a high risk of readmission.
Rationale: Care coordination is most effective for clients
who have a high risk of readmission, as it can reduce
unnecessary hospitalizations, improve quality of care, and
lower costs. The other criteria are also relevant, but not as
crucial as the risk of readmission.
2. A care coordinator is working with a client who has
diabetes and hypertension. The care coordinator wants to
improve the communication between the client and the
primary care provider (PCP). What is the best
communication method for this purpose?
a) Phone calls
b) Emails
c) Secure messaging
d) Video conferencing
Answer: C. Secure messaging. Rationale: Secure
messaging is a communication method that allows the care
coordinator, the client, and the PCP to exchange healthÂ
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