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Question: A nursing unit is experiencing a high turnover rate among its
staff. Which of the following strategies would be most effective in
addressing this issue?
 a) Increasing the workload for existing staff members
 b) Implementing a mentorship program for new hires
 c) Reducing opportunities for professional development
 d) Decreasing communication between management and staff
 Answer: b) Implementing a mentorship program for new hires
 Rationale: Implementing a mentorship program for new hires can help
improve their integration into the unit, provide them with support and
guidance, and ultimately reduce turnover rates by fostering a positive
work environment.
Question: A healthcare facility is implementing a new electronic health
record system. What should the management team prioritize to ensure a
smooth transition and minimize disruptions to patient care?
 a) Providing minimal training to staff to avoid overwhelming them
 b) Limiting communication about the changes to avoid resistance
 c) Engaging frontline staff in the selection and implementation process
 d) Implementing the new system without seeking feedback from staff
 Answer: c) Engaging frontline staff in the selection and implementation
process
 Rationale: Involving frontline staff in the selection and implementation
of the new electronic health record system is crucial for gaining their buyin, addressing potential concerns, and ensuring that the system meets the
needs of the care delivery process.
Question: A nurse manager is responsible for creating a staffing schedule
for a busy medical-surgical unit. Which approach would best support the
efficient allocation of resources while considering the needs of both the
patients and the staff?
 a) Assigning fixed shifts to all staff members to maintain consistency
 b) Using historical patient census data to predict staffing needs
 c) Ignoring staff preferences to prioritize patient care requirements
 d) Allowing staff to self-schedule without any guidelines
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