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1. Therapeutic communication is an essential skill for
health professionals, particularly nurses, to establish a
therapeutic relationship with patients. Which of the
following statements best defines therapeutic
communication?
a) Communication techniques used to manipulate patients
into following treatment plans.
b) An empathetic and non-judgmental approach to
interacting with patients.
c) Verbal and non-verbal cues used to diagnose patients'
mental health conditions.
d) A one-way communication approach used by healthcare
providers to deliver information to patients.
Answer: b) An empathetic and non-judgmental approach to
interacting with patients.
Rationale: Therapeutic communication is characterized by
genuine empathy, active listening, respect, and nonjudgmental attitudes. This approach helps build trust and
fosters a therapeutic relationship between healthcare
professionals and patients.
2. A nurse is providing therapeutic communication to a
patient with anxiety. Which of the following techniques is
most appropriate for a nurse to use when communicating
with this patient?
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