Operations Management Exam

Operations Management Exam
Why is operations management a more encompassing term than production
management?
A. Operations management is concerned with multiple products and services
B. Operations management refers to service as well as manufacturing organizations
C. Operations management is broader including the financing and marketing functions
D. Operations management makes use of the tools of quantitative analysis and
computer systems
Which of the following functions is responsible for the actual movement of goods and/or
services across organizations?
A. Logistics
B. Operations
C. Purchasing
D. None of these
The four decision areas in operations management are:
A. Planning, technology, inventory, and control
B. Process, quality, capacity, and inventory
C. Process, quality, technology, and capacity
D. None of these
A productive systems approach:
A. Views operations as a separate organizational function
B. Must provide feedback information for control of process inputs and technology
C. Is of limited use in service organizations
D. Disregards human and social concerns
Capacity decisions:
A. Include staffing and scheduling
B. Include inventory control
C. Include defining product specifications
D. None of these
Inventory decisions involve:
A. Determining what to order, how much to order, and when to order
B. Tracking the flow of materials
C. Managing the finished goods inventories
D. All of these 

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