Post office exam 474 | Latest
Question 1: A customer asks questions about shipping
choices, but you do not know the answers. Which would you
be most and least likely to do?
CORRECT ANSWER: Most: Say you do not know about
shipping choices and suggest that he look on the USPS.
CORRECT ANSWER: Least: Say you will have answers
tomorrow and research the shipping choices after finishing
your deliveries.
Question 2: A new employee is having trouble learning his
job which forces you and others to work harder to meet
production standards. Which would you be most and least
likely to do?
CORRECT ANSWER: Most: Tell him how to do his job
quicker and better.
CORRECT ANSWER: Least: Do nothing because his
production should improve over time.
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