PRE-ASSESSMENT - INFORMATION SYSTEMS MANAGEMENT PHGO (21pages)

Attempt #1 Status: Passed 1. Which activity is an example of how information systems support business functions of human resource departments? YOUR ANSWER CORRECT ANSWER An employee processes invoices to be paid using proprietary software. An employee verifies a customer’s credit status using a credit check software. An employee processes monthly payroll checks and benefits using an open-source software. An employee reviews daily inventory reports using an inventory management software. 2. There are six major components of a computer-based information system, four of which are also in the information technology component. Which two components are only parts of the information system? Choose 2 answers YOUR ANSWER CORRECT ANSWER People Hardware Software Data Networks Processes 3. A police department at a large metropolitan city implemented an information system that analyzes historical crime data, including date and locations as well as other external, environmental, and city-related data. The system then produces daily predictive reports of the major locations around the city that are likely to require additional police attention. The police department uses the reports to plan the officers’ patrol routes,targeting the areas thatthe system predicted to have high likelihood of incidents. Which type of computer-based information system provides a competitive advantage based on the described scenario? YOUR ANSWER CORRECT ANSWER A geographic information system (GIS) that helps increase market share A decision support system (DSS) that improves decision-making A transaction processing system (TPS) that promotes product differentiation A management information system (MIS) that enhances the customer experience