PSHRA Exam Questions & Answers, Rated 100%
Comptency - Something more comprehensive than a specific job skill or knowledge. A
general capability that an individual transfers from one job or task to another.
IPMA-HR Competencies - Four Roles - Based on AT&T model.
HR Expert
Business Partner
Change Agent
Leader
HR and line managers are responsible for both managing people and business results.
HR Paradigm Shift - From:To
Personnel management:HR resources management
Rulemaker:consultant
Functional orientation:business orientation
One size fits all:tailored programs
Centralized decision-making:framework for others to make decisions
Mutual distrust:partnering
Focus on activities and process:focus on effectiveness and impact
IPMA-HR model is based on... - AT&T model from the 1990s
and
National Academy of Public Administration model, which included input from gov't
managers.
Two reasons for developing models for HR competencies - to use it as a tool for
reshaping the way people think about HR and
to use it as a framework for identifying nad prioritizing the training and development
needs of HR professionals.
IPMA-HR has ___ competencies that are envisioned being used by HR professionals in
the ___ major roles: ____ - 20, 4
HR Expert
Business Partner
Change Agent
Leader
This model focuses on the latter three emerging roles while acknowledging the
importance of HR expertise.
HR Expert - Knowledge of HR laws and policies. Wide opportunities for training.
Business Partner - Two key aspects
1. when HR function is viewed as an experienced and respected Business Partner, the
function has a greater purpose and is more than a provider of support service for
completing transactions.
2. when BP is actively endorsed for the HR function, it's an action of a mangement
partner who shares accountability with line managers for achieving business and
organizational results. Held accountable for delivering results to tax-paying public.
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