PURCHASING -SELECTION AND PROCUREMENT FOR

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PURCHASING -SELECTION AND PROCUREMENT FOR

HOSPITALITY INDUSTRY (CH 1-5) EXAM QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -38 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation

Question 1: Roadside Sensor Network

Answer:

Vehicles that contain a variety of on board sensors that collect real-time data on traffic conditions and can reroute vehicles scheduled routes.

Question 2: Technology

Answer:

has revolutionized the procurement process.

Question 3: iTradeNetwork

Answer:

A major company that focuses on the development of e-procurement applications in the food industry.Helps companies to streamline their selection and procurement functions.

Question 4: CH 2

Distributor

Answer:

The middleman/intermediary between a source and retailer.Keeps track of information such as costumers, sources, costs, and specifications.

Question 5: Co-op buying

Answer:

The banding together of several small operators to consolidate and enhance their buying power.

Question 6: E-Commerce

Answer:

Transactions done online

Question 7: One-stop shopping

Answer:

Buying everything from one vendor.

Question 8: Referral Groups

Answer:

Independent Operators joining together to send business to one another.

Question 9: B2C e-commerce

Answer:

Business to consumer e-commerce

Exp: Amazon.com

Question 10: Commercial Hospitality Operations

Answer:

Profit-oriented

Question 11: Franchises

Answer:

A business form where the owner allows others to use his or her operation procedures, name, and so forth, for a fee.

Question 12: Executive Steward

Answer:

Oversees cleaning crews. Has purchasing responsibilities for things like soaps, chemicals, and cleaning supplies. May also control china, class, and flatware inventories.

Question 13: B2B e-commerce

Answer:

Business-to-business electronic transactions.

Question 14: POS System

Answer:

Point of Sale System A touch screen PC that allows authorized users to delete menu items, track employee activity, analyze worker productivity, force order modifiers (doneness of steak, and up-sell(upgrade your meal), -Mostly networked and communicate with a central computer(server). Tracks sales from connected computers in all areas and provides information to managers.

Question 15: Real Estate Investment Trusts (Reit's)

Answer:

A legal business entity that buys, sells, and manages commercial and residential properties.

Question 16: Independent Operation Purchasing Function

Answer:

-Traditional hospitality operation -Small, medium, large The General Manager or Owner usually does the purchasing. In large Ind., a full time buyer may be employed.

Question 17: Avendra

Answer:

One of the largest procurement service companies Focused specifically on hotels

Question 18: RFID (Radio Frequency Identification) tags

Answer:

Microchips that can tacks everything from cars to inventory, and even people.

Question 19: Customer Relationship Marketing

Answer:

-in charge of the development and management of customer database.

Question 20: Purchasing Agents

Answer:

Most of the time managers and supervisors are in charge of procurement duties

Question 21: Cost Control

Answer:

Systems and procedures used by managers to ensure that the actual costs of doing business are consistent with expected cost.

Question 22: Purchasing

Answer:

-Paying for a product or service -not a good fit for describing the buying function involved in the hospitality profession

Question 23: Customer Databases

Answer:

-predicts customers product needs and behavior -provides info to marketing department for special promotions development.-Forecast(estimate) types of hospitality operations that might open, allowing distributor to make decisions on expansion and hiring.

Question 24: Theoretical Inventory Usage

Answer:

An expected amount of inventory usage based on recorded sales.100 steaks are recorded sold, than 100 steaks should be missing from inventory.

Question 25: E-commerce marketplace

Answer:

An online application allowing buyers to locate vendors, research products and services, solicit comparative bids, and place orders electronically.

Question 26: Bar code reader

Answer:

Device used to read labels that contain bar code elements.Provide wireless communication to a computer and can instantaneously download and upload information over radio frequency.Automates counting of in process inventories