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SERVSAFE CH. 11 EXAM QUESTIONS

Class notes Feb 17, 2026
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SERVSAFE CH. 11 EXAM QUESTIONS

Actual Qs and Ans - Expert-Verified Explanation -Guaranteed passing score -10 Questions and Answers

-Format: Multiple-choice / Flashcard

Question 1: Underwriters Laboratories (UL)

Answer:

Provides sanitation classification listings for equipment found in compliance with NSF International standards. Also lists products complying with its own published environmental and public health standards.

Question 2: Resiliency

Answer:

Ability of a surface to react to a shock without breaking or cracking, usually used in relation to a flooring material.

Question 3: Potable water

Answer:

Water that is safe to drink.

Question 4: Air gap

Answer:

Air space used to separate a water-supply outlet from any potentially contaminated source. The air space between the floor drain and the drainpipe of a sink is an example. An air gap is the only completely reliable method for preventing backflow.

Question 5: Coving

Answer:

Curved, sealed edge placed between the floor and wall to eliminate sharp corners or gaps that would be impossible to clean. Coving also eliminates hiding places for pests and prevents moisture from deteriorating walls.

Question 6: Booster heater

Answer:

Water heater attached to hot-water lines leading to dishwashing machines or sinks. Raises water to temperature required for heat sanitizing of tableware and utensils.

Question 7: NSF International

Answer:

Organization that develops and publishes standards for sanitary equipment design. It also assesses and certifies that equipment has met these food service managers should look for an NSF International mark (or UL EPH product mark) on commercial foodservice equipment.

Question 8: Backflow

Answer:

Unwanted reverse flow of contaminants through a cross-connection into a potable water system. It occurs when the pressure in the potable water supply drops below the pressure of the contaminated supply.

Question 9: Porosity

Answer:

Extent to which water and other liquids are absorbed by a substance. Term usually used in relation to flooring material.

Question 10: Cross-connection

Answer:

Physical link through which contaminants from drains, sewers or other wastewater sources can enter a potable water supply. A hose submerged in a mop bucket is an example.

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