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SERVSAFE CHAPTER 11 AND 12 EXAM QUESTIONS

Class notes Feb 17, 2026
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SERVSAFE CHAPTER 11 AND 12 EXAM QUESTIONS

Actual Qs and Ans - Expert-Verified Explanation -Guaranteed passing score -20 Questions and Answers

-Format: Multiple-choice / Flashcard

Question 1: Detergents

Answer:

Cleaners designed to penetrate and soften dirt to help remove it from a surface.

Question 2: Degreasers

Answer:

Alkaline detergents, often called degreasers, that contain a grease-dissolving agent.

Question 3: NSF

Answer:

National Sanitation Foundation

Question 4: Backsiphonage

Answer:

A vacuum created in the plumbing system that sucks contaminants back into the water supply

Question 5: Coving

Answer:

Curved, sealed edge placed between the floor and wall to eliminate sharp corners or gaps that would be impossible to clean.

Question 6: Delimers

Answer:

Acid cleaners used on mineral deposits and dirt that other cleaners can't remove.

Question 7: Abrasive Cleaners

Answer:

Cleaners containing a scouring agent used to scrub off hard-to-remove soils. They may scratch some surfaces.

Question 8: Cleaning

Answer:

The process of removing dirt, dust, blood, or other visible contaminants from a surface.

Question 9: Concentration

Answer:

A measurement of how much solute exists within a certain volume of solvent

Question 10: Water hardness

Answer:

The amount of dissolved calcium and magnesium in the water

Question 11: Backflow

Answer:

Unwanted reverse flow of contaminants through a cross-connection into a potable water system. It occurs when the pressure in the potable water supply drops below the pressure of the contaminated supply.

Question 12: Cross-connection

Answer:

A hose connected to a running faucet that is left submerged in a bucket is an example of a

Question 13: Vacuum breaker

Answer:

Apparatus that prevents the back-siphoning of contaminated liquids into potable water supply lines or plumbing cross-connections within the preparation room.

Question 14: Resiliency

Answer:

Material can react to a shock without breaking or cracking

Question 15: Potable

Answer:

Suitable for drinking

Question 16: Sanitizing

Answer:

A chemical process for reducing the number of disease-causing germs on cleaned surfaces to a safe level.

Question 17: Nonfood-contact surfaces

Answer:

Surfaces in an operation that do not normally come in contact with food, such as floors, walls, ceilings, and equipment exteriors.

Question 18: Booster heater

Answer:

Water heater attached to hot-water lines leading to dish-washing machines or sinks. Raises water to temperature required for heat sanitizing of tableware and utensils.

Question 19: Porosity

Answer:

Extent to which water and other liquids are absorbed by a substance. Term usually used in relation to flooring material.

Question 20: Air Gap

Answer:

The only completely reliable method for preventing back flow?

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