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SERVSAFE CHAPTER 13: INTEGRATED PEST MANAGEMENT

Exam (elaborations) Feb 17, 2026
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SERVSAFE CHAPTER 13: INTEGRATED PEST MANAGEMENT

EXAM QUESTIONS

Actual Qs and Ans - Expert-Verified Explanation -Guaranteed passing score -18 Questions and Answers

-Format: Multiple-choice / Flashcard

Question 1: Identifying Pests (Flies)

Answer:

  • Flies are a threat to human health.
  • Feed on garbage and animal waste
  • Can spread pathogens such as Shigella spp.

Control access:

-Screens 16 mesh/inch -Self-closing doors

Eliminate food and water:

-Foods covered -Garbage lids closed -Garbage removed at least 2 times per week Question 2: Integrated Pest Management (IPM) Programs (Deny Pests Access to the Operation) part 2

Answer:

Prevent pests from entering through doors, windows, and vents:

-Screen all windows and vents with at least 16 mesh per square inch screening -Install self-closing devices & door sweeps on all doors -Install air curtains (also called air doors or fly fans) above or alongside doors -Keep all exterior openings tightly closed

Question 3: Integrated Pest Management (IPM) Programs

Answer:

Once pests have entered the operation in large numbers - an infestation - they can be difficult to eliminate.-Prevention measures -Control measures

- An IPM program has three basic rules:

-Deny pests access to the operation -Deny pests food and shelter -Work closely with a licensed pest control operator (PCO) to eliminate pests that do enter

Question 4: Integrated Pest Management (IPM) Programs (Deny Food and Shelter)

Answer:

A clean operation offers pests no food or shelter:

-Dispose garbage quickly and correctly -Store recycles in clean, pest-proof containers as far from your building as regulatory requirements allow -Keep food and supplies away from walls and at least 6 inches (15 cm) off the floor.-Careful cleaning

  • Clean food and beverage spills right away
  • Clean toilets and restrooms as often as needed
  • Train staff to keep lockers and break areas clean
  • Keep cleaning tools clean and dry. Store wet mops on hooks rather than on the floor.
  • Empty water from buckets to keep from attracting rodents

Question 5: How to select a pest control operator (PCO) ? (part 2)

Answer:

Service contract should include:

  • Description of services to be provided
  • Period of service
  • -Your duties, including preventive measures and facility preparation before and after treatment

Records to be kept by the PCO:

  • Pests sighted and trapped; species, location, and actions taken
  • Building and maintenance problems noted and fixed - Facility maps or photos showing locations of
  • traps, bait, and problem spots

  • Schedule for checking and cleaning traps, replacing bait, and reapplying chemicals
  • Regular written summary reports from the PCO

Question 6: Integrated Pest Management (IPM) Programs (Deny Pests Access to the Operation)

Answer:

Prevent pests from entering with deliveries:

-Use approved, reputable suppliers -Check all deliveries before they enter your operation -Refuse shipments that have pests or signs of pests, such as egg cases and body parts

Question 7: Identifying Pests (Cockroaches)

Answer:

Generally feed in the dark.

  • If you see them in daylight may mean a major infestation, because only the weakest roaches come out
  • during the day.

4 primary types:

American Oriental German Brown banded Question 8: Signs of roaches:

Answer:

-Strong oily odor -Droppings (feces) that look like grains of black pepper -Capsule-shaped egg cases that are brown, dark red, or black and possibly leathery, smooth, or shiny in appearance

Prevention:

-Eliminate food and water -Eliminate hiding places -Control access

Question 9: Working with a pest control operator (PCO)

Answer:

Few pest problems are solved simply by spraying pesticides-chemical agents used to destroy pests.

  • Most pest control should be carried out by professionals.

Question 10: Identifying Pests (Rodents)

Answer:

Rodents are a serious health hazard.

  • They eat & ruin food, damage property, & can spread disease.

Signs of rodents:

-Gnawing -Droppings and urine stains -Tracks -Nesting materials

-Holes Question 11: Examples of where roaches hide:

Answer:

-Behind coolers, freezers, & stoves -In sink and floor drains -In spaces around hot water pipes -Inside equipment, often near motors & other electrical devices -Under shelf liners and wallpaper -Underneath rubber mats -In delivery bags & boxes -Behind unsealed coving (especially rubber based) Question 12: Integrated Pest Management (IPM) Programs (Deny Food and Shelter) part 2

Answer:

Grounds & Outdoor Dining Area:

-Mow the grass, pull weeds, get rid of standing water, and pick up litter.-Cover all outdoor garbage containers -Remove uneaten food and dirty dishes from tables. Clean dishes as quickly as possible.-Clean spills as quickly as possible -Don't allow staff/customers to feed birds/wildlife on the grounds.-Locate electronic insect eliminators, or zappers, away from food, customers, staff, & serving areas.-Call your PCO to remove hives and nests

Question 13: Identifying Pests

Answer:

Inspect your operation for signs of pests. When you detect pests, record the date, time, and location.Then inform your PCO Question 14: Integrated Pest Management (IPM) Programs (Deny Pests Access to the Operation) part 3

Answer:

Prevent pests from entering through pipes:

-Use concrete to fill holes or sheet metal to cover openings -Install screens over ventilation pipes and ducts on the roof -Cover floor drains with hinged gates to keep rodents out

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