SHRM CERTIFICATION EXAM REVIEW
130 Questions & Answers
What kind of culture includes intangibles like beliefs, attitudes, and values? Correct Answer:
Implicit
What should be considered prior to terminating a long-term employee who has been previously
successful? Correct Answer: Transfer
What is the primary reason to develop workforce diversity programs? Correct Answer: Increase
productivity
What are the five compensable factors? Correct Answer: SEWRS (supervision, effort, working
conditions, responsibility, skills)
What financial benefit does an employer reap in providing incentive pay rather than an increase
in base pay? Correct Answer: Does not add to the salary burden
What are work stoppages that are neither sanctioned nor stimulated by a union? Correct Answer:
Wildcat
What concept holds that an organization operates within a complex environment affected by and
affecting different interests? Correct Answer: Stakeholder theory
What principle provides that employees should be treated fairly, given clear expectations, and
provided an opportunity to defend themselves for a dischargeable offense? Correct Answer: Due
process
The evaluation level of learning marks changes in what? Correct Answer: Knowledge
What time period(s)' needs are addressed in an organizational needs assessment? Correct
Answer: Present and future
What strategy primarily emphasizes the organization's needs when considering an employee's
career path? Correct Answer: Career management
What budgeting method categorizes according to enterprise activities as opposed to standard
departments? Correct Answer: Activity-based
What is the role of HR when conducting an investigatory interview? Correct Answer: Risk
manager for the organization
What branding proposition answers the question why a talented person would want to work
here? Correct Answer: EVP (Employee Value Proposition)