SHRM-CP Exam| 326 QUESTIONS WITH COMPLETE SOLUTIONS
Value Chain Correct Answer: the series of internal departments that carry out value-creating
activities to design, produce, market, deliver, and support a firm's products
global mindset Correct Answer: Ability to take an international, multidimensional perspective
that is inclusive of other cultures, perspectives, and views.
Development Phase Correct Answer:
Constructive discipline Correct Answer:
Cost Leadership Correct Answer: the positioning strategy of producing a product or service of
acceptable quality at consistently lower production costs than competitors can, so that the firm
can offer the product or service at the lowest price in the industry
Purpose of Works Council Correct Answer:
OED Assessment Correct Answer:
Outcome of Arbitration Correct Answer: Binding Decision
2 Functions who report to CFO Correct Answer:
perquisite Correct Answer: a privilege that goes along with a job; a "perk"
Lewin's change management model Correct Answer: unfreeze, change, refreeze
Primary function of an HR audit Correct Answer:
What pay system ties pay to the volume of the work performed by the individual? Correct
Answer:
T/F Employment at will is uncommon in most of the world Correct Answer: True
ADR does not preclude litigation Correct Answer: True
multi-domestic strategy Correct Answer: customizing products and marketing strategies to
specific national conditions/focus on local market
Which is a good practice for implementing a code of conduct? Correct Answer: Talk with
members of the organization to better understand ethical challenges and compliance
requirements.