SHRM-CP Exam | 372 QUESTIONS WITH COMPLETE SOLUTIONS
Assessment centers Correct Answer: Assessment tools that provide candidates a
wide range of leadership situations and problem-solving exercises.
apprenticeship Correct Answer: Related to technical skills training; often a
partnership between employers and unions.
Applicant Tracking System (ATS) Correct Answer: Software application that
automates organizations' management of the recruiting process (such as accepting
application materials, screening applicants, etc.).
ADDIE model Correct Answer: Instructional systems design framework
consisting of five steps that guide the design and development of learning
programs.
Benchmarking Correct Answer: Process by which an organization identifies
performance gaps and sets goals for performance improvement, by comparing its
data, performance levels, and/or processes against those of other organizations.
Balanced scorecard Correct Answer: Performance management tool that depicts
an organization's overall performance, as measured against goals, lagging
indicators, and leading indicators.
career development Correct Answer: Progression through a series of employment
stages characterized by relatively unique issues, themes, and tasks.