SHRM CP Organization notes 120 Questions & Answers

SHRM CP Organization notes 120 Questions & Answers
Interpersonal strategies -OED Correct Answer: Work relationship between employees. Aimed at
clarifying work expectations. Organizational Effectiveness and Development Strategy.
Work Process Strategies -OED Correct Answer: How work gets accomplished in the system.
Job Design, job simplification. OED
Structural Strategies -OED Correct Answer: Look at how the company is helped or hindered by
its organizational structure. Examine issues such as span of control and reporting relationships.
Too many mid-level managers and may need to restructure OED
Basis for developing an OED Program Correct Answer: Results of a needs assessment. It risks
being unsuccessful when not based on the results of a thorough needs assessment. Management
or employees career plans would all be reason to begin assessment process. Then with data
gathered, it would be determined id OED could solve the problem.
Task Assessments Correct Answer: Looks at skills needed to perform the requisite job duties.
Requires an analysis of the critical tasks and activities required to execute the work. May also
evaluate roles and accountabilities.
Individual Assessments Correct Answer: Focuses on how employees perform their jobs. HR
must evaluate competencies and identify gaps. It can be done by interviewing the employees or
surveying them to find out where they need improvement.
Organizational Assessments Correct Answer: Wide scope needs. May include analyzing
elements of the organizational structure. The way jobs are structured, departmentalization, span
of control, chain of command. Analyzing where the decision making occurs.