Smart Serve Practice Test Questions

Smart Serve Practice Test Questions with Correct Answers Latest 2025 Update

True or False

The Government of Canada issues licences for the sale and service of alcohol in Ontario False, The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's length agency of the Ontario Government, issues licences for the sale and service of alcohol in Ontario. The AGCO can also suspend or revoke a licence.

True or False

The minimum age for someone to serve or sell alcohol in Ontario is 18.True

The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she must also be Smart Serve certified.

True or False

You could be held civilly and/or criminally liable if you serve too much alcohol to a customer.True, The Liquor Licence Act (LLA) is legislation that outlines the laws and regulations affecting the sale and service of alcohol in Ontario. This includes ensuring that you never serve a customer to the point of intoxication. Not complying with the laws and regulations, could result in you being held civilly and/or criminally liable.

True or False

After an intoxicated customer has left your establishment, you are no longer liable for him or her.False, Your liability does not end when the customer leaves. If you have served a customer to the point of intoxication, you are liable for them until they are sober again.

True of False

Drinking coffee will help a person who is intoxicated sober up faster.False, Drinking coffee, water or eating food will not help someone sober up faster. Once alcohol has been absorbed by the body and moves into the bloodstream, only time will help.

True of False

An 8 ounce glass of beer is equal to an 8 ounce glass of wine.False, There are big differences in the alcohol content found in beer, wine, and spirits. This program will introduce a benchmark called a "Standard Drink" to help you estimate the amount of alcohol each customer has consumed.

True or False

You can refuse the sale of alcohol to any customer even if they produce a valid I.D.True, It is your legal obligation to refuse the sale of alcohol to anyone if you have reason to believe he/she is intoxicated and/or you suspect they may be purchasing alcohol for an underage person.

True or False

A customer can show identification without a photo to prove they are age 19 or older.False, A valid I.D. is one that is issued by the government and must include a person's photograph and date of birth.

True or False

If an intoxicated customer arrives at your establishment, you should not let them in.True, You cannot allow an intoxicated customer to enter or remain on the premises of a licensed establishment.

True or False

On average, the body can metabolize approximately 2 standard drinks in one hour.False, On average, the body can metabolize approximately 1 standard drink per hour.

True or False

The amount of alcohol in the bloodstream is called Blood Alcohol Concentration (BAC).True, Blood Alcohol Concentration is measured by the amount of alcohol (milligrams) found in 100 millilitres of blood and is shown in grams per 100mL.

True or False

The body uses chemicals in the liver to break down (metabolize) the alcohol so that it can be eliminated from the body.True, The body uses chemicals in the liver to break down (metabolize) the alcohol so that it can be eliminated from the body.

True of False

Approximately 60% of the alcoholic content will be slowly eliminated from the bloodstream. The remaining 40% will be eliminated through a person's breath, sweat, and urine.False, Approximately 90% of the alcoholic content will be slowly eliminated from the bloodstream. The remaining 10% will be eliminated through a person's breath, sweat, and urine.

1.5 ounces (43 mL) with 40% alcohol is one Standard Drink of: Beer, Wine or Spirits?Spirits, One Standard Drink of SPIRITS is 1.5 ounces (43 mL) with 40% alcohol.

• ounces (142 mL) with 12% alcohol is one Standard Drink of: Beer, Wine or Spirits

Wine, One Standard Drink of WINE is 5 ounces (142 mL) with 12% alcohol.

12 ounces (341 mL) with 5% alcohol is one Standard Drink of: Beer, Wine or Spirits?Beer, One Standard Drink of BEER is 12 ounces (341 mL) with 5% alcohol.

What is the formula for calculating a Standard Drink?

10 / alcohol % = amount (in ounces) 25 / alcohol % = amount (in ounces)