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CHAPTER 1: THE ADMINISTRATIVE MEDICAL ASSISTANT
Teaching Strategies:
LEARNING OUTCOMES
After studying this chapter, you will be able to
1.1 describe the tasks and skills required of an administrative medical assistant.
1.2 list and define at least three personal attributes essential for an administrative medical assistant.
1.3 describe the employment opportunities in various medical setting and specialties and
nonmedical settings.
1.4 identify and define at least six positive work attitudes that contribute to the work ethic
and professionalism of an administrative medical assistant.
1.5 list three advantages of professional affiliation and certification.
1.6 apply elements of good interpersonal communication to relationships with patients
and others within the medical environment.
MATERIALS AND RESOURCES
Medical Office Procedures (text)
Computer
Internet access
PowerPoint Slides
Instructor resources
Student resources
Connect (if applicable)
LESSON CHECKLIST
Preparation for this lesson should incl
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