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SSDA EXAM 421 STUDY GUIDE
Actual Qs and Ans Expert-Verified Explanation
This Exam contains:
-Guarantee passing score -100 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation
Question 1: Bait Money order
Answer:
Used to aid the postal inspection service in postal burglary and robbery investigations
Question 2: Special Handling
Answer:
Provides preferential handling to the extent practicable in dispatch and transportation
Question 3: Return Receipt
Answer:
Provides the customer with evidence of delivery including the date and time receipient's signature
Question 4: postal operations manual or POM
Answer:
Sets forth the policies and procedures that govern operational functions of field organizations within the postal services
Question 5: Verbal commumication
Answer:
Spoken words orally
Question 6: Dimensional Weight Pricing
Answer:
Applies to priority mail packages shipped to zones 5-8 that exceeds one cubic foot (1,728 cubic inches)
Question 7: PS Form 3849
Answer:
Sorry we missed you or notice left
Question 8: PS Form 3817
Answer:
Certificate of mailing--electronic that provides proof of date mail was presented to the postal service for mailing
Question 9: PS Form 3804
Answer:
Return receipt for merchandise--provides the mailer with a mailing receipt and return receipt
Question 10: Machineable parcel
Answer:
Must weigh 6 ounces, no more than 25 pounds. High density parcels maximum weight is 15 pounds May be less than 3 inches in height, or less than 6 inches in length, or less than 1/4 inch in thickness MUST NOT exceed 17 inches in height, 27 inches in length, or 17 inches in thickness
Question 11: Parcels
Answer:
Maximum weight for all parcels is 70 pounds
Question 12: Declared HAZMAT
Answer:
Mail is properly packaged, marked, and declared by the mailer and which is properly accepted by the postal service with DMM and publication 52
Question 13: When do you need to see an ID for a money order transaction?
Answer:
Any amount $3,000 or more
Question 14: Priority mail international
Answer:
Has a maximum weight of 4 pounds
- to 10 business day delivery with no tracking to major destinations
Regular, medium, and large flat rate boxes and have a maximum 20 pound weight limit
Question 15: Employee and Labor Relations Manual or ELM
Answer:
Sets forth the personnel policies and regulations governing employment within the postal service
Question 16: Letter size mail dimensions
Answer:
Rectangular Minimum length: 5 inches, minimum height: 3 1/2 inches, minimum thickness: 0.007 inches ; Maximum length: 11 1/2 inches, maximum height: 6 1/8 inches, maximum thickness: 1/4 inch
Maximum weight: 3.5 ounces
Question 17: Publication 28, Postal Addressing Standards
Answer:
Provides guidance on the proper way to address a mailpiece
Question 18: Standard Mail
Answer:
Used to send printed matter, flyers, advertising, newsletters, catalogs and small packages
Question 19: Administrative Support Manual or ASM
Answer:
Contains policies and procedures for administrative and support functions within the postal service
Question 20: PS Form 1412
Answer:
Daily financial report--designed to provide a running record of receipt controls, stamp accountability, and cash retained
Question 21: PS form 2976-A
Answer:
Customs declaration and dispatch note for priority mail international
Question 22: Parcel Select
Answer:
Ground delivery services for parcels, entered in bulk including those entered at destination facilities
Question 23: B-S-A
Answer:
Bank Secrecy Act--reports purchases totaling $3000 or more per day or cashing of money orders or US Treasury checks for more than $10,000 and reporting suspicious transactions
Question 24: Balloon Price
Answer:
Applies to standard post parcels and priority mail addressed for delivery zones 1-4 only weighs less than 20 pound but measure more than 84 inches (but no more than 108 inches) in combined length and girth
Question 25: PS Form 3606
Answer:
Certificate of bulk mailing, used for specify the number of pieces mailed but cannot be used as an itemized list of individual pieces
Question 26: Priority mail express international
Answer:
Insured against loss up to $100 Money back guaranteed Purchase additional insurance to a maximum of $5,000 Coins, jewelry, watches, and other valuables prohibitted