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SSDA EXAM 421 STUDY GUIDE

Exam (elaborations) Jan 8, 2026
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SSDA EXAM 421 STUDY GUIDE

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -100 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation

Question 1: Bait Money order

Answer:

Used to aid the postal inspection service in postal burglary and robbery investigations

Question 2: Special Handling

Answer:

Provides preferential handling to the extent practicable in dispatch and transportation

Question 3: Return Receipt

Answer:

Provides the customer with evidence of delivery including the date and time receipient's signature

Question 4: postal operations manual or POM

Answer:

Sets forth the policies and procedures that govern operational functions of field organizations within the postal services

Question 5: Verbal commumication

Answer:

Spoken words orally

Question 6: Dimensional Weight Pricing

Answer:

Applies to priority mail packages shipped to zones 5-8 that exceeds one cubic foot (1,728 cubic inches)

Question 7: PS Form 3849

Answer:

Sorry we missed you or notice left

Question 8: PS Form 3817

Answer:

Certificate of mailing--electronic that provides proof of date mail was presented to the postal service for mailing

Question 9: PS Form 3804

Answer:

Return receipt for merchandise--provides the mailer with a mailing receipt and return receipt

Question 10: Machineable parcel

Answer:

Must weigh 6 ounces, no more than 25 pounds. High density parcels maximum weight is 15 pounds May be less than 3 inches in height, or less than 6 inches in length, or less than 1/4 inch in thickness MUST NOT exceed 17 inches in height, 27 inches in length, or 17 inches in thickness

Question 11: Parcels

Answer:

Maximum weight for all parcels is 70 pounds

Question 12: Declared HAZMAT

Answer:

Mail is properly packaged, marked, and declared by the mailer and which is properly accepted by the postal service with DMM and publication 52

Question 13: When do you need to see an ID for a money order transaction?

Answer:

Any amount $3,000 or more

Question 14: Priority mail international

Answer:

Has a maximum weight of 4 pounds

  • to 10 business day delivery with no tracking to major destinations
  • Regular, medium, and large flat rate boxes and have a maximum 20 pound weight limit

Question 15: Employee and Labor Relations Manual or ELM

Answer:

Sets forth the personnel policies and regulations governing employment within the postal service

Question 16: Letter size mail dimensions

Answer:

Rectangular Minimum length: 5 inches, minimum height: 3 1/2 inches, minimum thickness: 0.007 inches ; Maximum length: 11 1/2 inches, maximum height: 6 1/8 inches, maximum thickness: 1/4 inch

Maximum weight: 3.5 ounces

Question 17: Publication 28, Postal Addressing Standards

Answer:

Provides guidance on the proper way to address a mailpiece

Question 18: Standard Mail

Answer:

Used to send printed matter, flyers, advertising, newsletters, catalogs and small packages

Question 19: Administrative Support Manual or ASM

Answer:

Contains policies and procedures for administrative and support functions within the postal service

Question 20: PS Form 1412

Answer:

Daily financial report--designed to provide a running record of receipt controls, stamp accountability, and cash retained

Question 21: PS form 2976-A

Answer:

Customs declaration and dispatch note for priority mail international

Question 22: Parcel Select

Answer:

Ground delivery services for parcels, entered in bulk including those entered at destination facilities

Question 23: B-S-A

Answer:

Bank Secrecy Act--reports purchases totaling $3000 or more per day or cashing of money orders or US Treasury checks for more than $10,000 and reporting suspicious transactions

Question 24: Balloon Price

Answer:

Applies to standard post parcels and priority mail addressed for delivery zones 1-4 only weighs less than 20 pound but measure more than 84 inches (but no more than 108 inches) in combined length and girth

Question 25: PS Form 3606

Answer:

Certificate of bulk mailing, used for specify the number of pieces mailed but cannot be used as an itemized list of individual pieces

Question 26: Priority mail express international

Answer:

Insured against loss up to $100 Money back guaranteed Purchase additional insurance to a maximum of $5,000 Coins, jewelry, watches, and other valuables prohibitted

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