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Test 2: COM 312 ( 2026/2027 Update) Questions and Answers
Test 2: COM 312 ( 2026/2027 Update)
Questions and Answers
Correct
Q: Making high demands and conceding slowly are patterns of a competitive bargaining
approach.
Answer:
True
Q: Which of the following is NOT a limitation of mediation?
Answer:
It requires the parties to be involved in their own decision making process.
Q: Which of the following is a similarity between arbitration and adjudication?
Answer:
Both empower a third party to decide the outcome of a conflict.
Q: Which of the following is a misconception of emotion in conflict?
Answer:
Emotions hinder good decision making.
Q: Feelings rise from a generalized state of arousal we call emotion.
Answer:
True
Q: Sarah has recently been robbed and is leery of leaving her apartment if unnecessary.
According to Layton's forgiveness process, Sarah is in the midst of which of the following steps?
Answer:
injured innocence
Q: Which of the following is NOT an advantage of mediation?
Answer:
Mediation allows the conflicting parties to disagree on the settlement.
Q: Because anger is such a negative emotion, you should never express it.
Answer:
False
Q: Luckily, negotiation is similar in all cultures, so once you've learned what is negotiable in
one culture, you'll be ready for other cultures.
Answer:
False
Q: Individuals are more likely to renegotiate a relationship through forgiveness when they
know which of the following?
Answer:
All of the answers are correct
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