for Dunn & Haimann's Healthcare Management, 10e Dunn All Chapters 1-29, nd Original Resource High-Quality Format Perfect for Educators & Students

for Dunn & Haimann's Healthcare Management, 10e Dunn (All Chapters 1-29, and Original Resource) High-Quality Format Perfect for Educators & Students

1. Management is the function of getting things done through and with people. In doing so, it
requires which of the following?
a. An individual with excellent technical skills but not managerial skills
*b. Establishing an environment whereby the workers are able to satisfy their work-related needs
c. A centralized work setting to permit monitoring of all employees
d. A well thought-out plan regardless of whether the resources have been effectively organized
2. The managerial functions are
a. planning, organizing, staffing, influencing, and conversing.
b. planning, orchestrating, hiring, motivating, and controlling.
c. positioning, organizing, staffing, influencing, and conversing.
*d. planning, organizing, staffing, influencing, and controlling.
3. Healthcare organizations often promote from within. Although this is a good practice because it
recognizes individuals who are good performers, individuals sometimes may be promoted to
managerial positions for which they are not prepared.
*a. True
b. False
4. Healthcare is highly dynamic and requires managers who are flexible and energetic and who
strive for high quality. The environmental conditions causing change in the healthcare industry
include which of the following?
a. Governmental regulations
b. Consumer demand for conveniently located healthcare services
c. Advances in technology
*d. All of the above 

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