For Technical Communication Sixteenth Edition By John M. Lannon

For Technical Communication Sixteenth Edition By John M. Lannon

PART 1—COMMUNICATING IN THE WORKPLACE
CHAPTER 1 – Introduction to Technical Communication
True or False Questions
1. Technical communication rarely focuses on the author’s personal thoughts or feelings.
2. Few technical documents have a persuasive purpose.
3. Phone calls, conversations, and meetings have largely replaced the need for written
documents.
4. Most technical writing is done in teams.
5. All documents have some persuasive aspect, even if the persuasion is implicit.
6. Technical writers cannot be held responsible for faulty information, but the companies
they
work for can.
7. A technical communicator might be called an information architect, technical editor, or
content developer.
8. Digital communication is the universal globalstandard for technical communication.
Fill-In-The-Blank Questions
9. - centered documents focus on what people need to learn, do, or decide.
10. Communication and critical thinking are examples of skills.
11. Most technical documents are intended to persuade, inform, or .
Multiple Choice Questions
12. Which document provides an example of technical writing primarily intended to persuade?
(a) a grant proposal to obtain funding from a community agency
(b) a training manual for coffee shop employees for making different drinks
(c) instructions for assembling a desk
(d) a handout from a doctor explaining how to prepare forsurgery

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