Test Bank For Technical Communication Sixteenth Edition John M. Lannon

Test Bank For Technical Communication Sixteenth Edition John M. Lannon
PART 1—COMMUNICATING IN THE WORKPLACE
CHAPTER 1 – Introduction to Technical Communication
True or False Questions
1. _____ Technical communication rarely focuses on the author’s personal thoughts or feelings.
2. _____ Few technical documents have a persuasive purpose.
3. _____ Phone calls, conversations, and meetings have largely replaced the need for written
documents.
4. _____ Most technical writing is done in teams.
5. _____ All documents have some persuasive aspect, even if the persuasion is implicit.
6. _____ Technical writers cannot be held responsible for faulty information, but the companies
they
work for can.
7. _____ A technical communicator might be called an information architect, technical editor, or
content developer.
8. _____ Digital communication is the universal global standard for technical communication.
Fill-In-The-Blank Questions
9. ________________ - centered documents focus on what people need to learn, do, or decide.
10. Communication and critical thinking are examples of __________________ skills.
11. Most technical documents are intended to persuade, inform, or ___________________.
Multiple Choice Questions
12. Which document provides an example of technical writing primarily intended to persuade?
(a) a grant proposal to obtain funding from a community agency
(b) a training manual for coffee shop employees for making different drinks
(c) instructions for assembling a desk