Test Bank Supply Chain Management A Logistics Perspective 11th Edition by Langley Novack Gibson Coyle

Test Bank Supply Chain Management A Logistics Perspective 11th Edition by Langley Novack Gibson Coyle

Indicate whether the statement is true or false.
       1. It is predicted that social networks such as Facebook and Twitter will influence supply chains because of their
impact on customer demand and the speed of information transfer.
a. True
b. False
       2. Best-in-class companies have developed a more flexible production schedule that allows for making inventory
adjustments in 48 to 72 hours.
a. True
b. False
       3. Sustainability reporting is a growing practice, either mandatory or voluntarily, due to the demand for transparency
in the supply chains. 
a. True
b. False
       4. Outsourcing is a fairly new concept.
a. True
b. False
       5. An organization practicing sustainable supply chain management expects its suppliers to conform to the same
sustainability standards it holds.
a. True
b. False
       6. Supply and demand has become less volatile as managers have become more adept at controlling the elements.
a. True
b. False
       7. Globalization has had little effect on consumers.
a. True
b. False
       8. Beginning in the late 1970s and into the 1980s, the US transportation industry was deregulated. The net result
was a less competitive environment.
a. True
b. False
       9. The first decade of the twenty-first century was a period of rapid change for organizations, especially businesses.
a. True
b. False
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Name:  Class:  Date:
Chap 01_11e
Indicate the answer choice that best completes the statement or answers the question.
       10. Which of the following is not part of the Supply Chain network?
a. Plants
b. Stores
c. Terminals
d. Distribution centers
       11. Which of the following is not one of the external forces driving the rate of change and shaping our economic and
political landscape?
a. Government policy
b. Technology
c. Environmental concerns
d. Globalization
       12. Which of the following flows only one way as illustrated in the Integrated Supply Chain—Basics figure?
a. Information
b. Products and services
c. Financials
d. None of these answers
       13. Performance measurement is important because:
a. it allows firms to rate competitors.
b. without it, managers would not know how the global economy is doing.
c. companies presently operating in the European Economic Community need to understand how its
competitors are doing.
d. lower-level metrics in an organization must connect directly to the high-level performance to achieve
goals.
       14. Identify the proper sequence of the three "flows" in the supply chain.
1. Product
2. Cash
3. Information
a. 1, 2, 3
b. 1, 3, 2
c. 2, 1, 3
d. 3, 2, 1
       15. The challenge to develop and sustain an efficient and effective supply chain(s) requires organizations to address
a number of issues. Which of the following is not included in them?
a. Complexity
b. Inventory deployment
c. Inventory carrying costs
d. Technology
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Name:  Class:  Date:
Chap 01_11e
       16. Complexity in the supply chain is caused by:
a. the number of SKUs.
b. locations of customers and suppliers.
c. transportation requirements.
d. all of these answers.
       17. Henderson Air manufactures heating and air conditioning units. Once a day, Henderson’s computerized inventory
system monitors the number of bolts and other fasteners the company needs to maintain production. If the
amount of any type of fastener in inventory dips below preset standards, the computer automatically sends an
order for more fasteners to Acme Fastener and Tool. This is an example of:
a. information flowing backward from the customer to the supplier.
b. information flowing forward from the supplier to the customer.
c. information flowing laterally between the customer and the supplier.
d. information flowing forward from the customer to the supplier.
       18. Logistics, in its simplest form,
a. is a military term, as it was developed originally to supply the battlefield.
b. combines inbound logistics with the outbound logistics of physical distribution.
c. is another term for transportation management.
d. does not involve customer service or other related functions.
       19. A critical outcome of the supply chain is to deliver:
a. profits.
b. the right product to the right place.
c. cost/value.
d. on management's expectations.
       20. Most retailers are essentially supply chain companies since they:
a. dominate the consumer market.
b. own their warehouses and trucks.
c. buy products produced by others.
d. engage in off-shore sourcing.
       21. Acme Fastener and Tool had a six-hour work stoppage yesterday, which means the company does not have its
usual number of fasteners stored in inventory. Concerned that the inability to fulfill all current orders may have an
adverse effect on some customers, Acme’s account executives are notifying all customers, including Henderson
Air, that there could potentially be a small delay in delivering some orders. This is an example of:
a. information flowing backward from the customer to the supplier.
b. information flowing forward from the supplier to the customer.
c. information flowing laterally between the customer and the supplier.
d. information flowing backward from the supplier to the customer.
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Name:  Class:  Date:
Chap 01_11e
       22. The Supply Chain Concept:
a. is very new and considered cutting edge technology.
b. is highly dependent on computerization.
c. is not always well understood by senior managers.
d. is developed from the previous physical distribution concept.
       23. Don is comparing quotes from two different shippers. One shipper has offered a lower price but will require
three weeks to ship his products, while the other has offered to deliver the goods to his customer in 10 days, but
for a higher price. Don is evaluating:
a. outbound logistics versus inbound logistics.
b. cost performance versus schedule performance.
c. cost versus value.
d. profit versus customer service.
       24. The demographics of our society has changed because:
a. the "Baby Boom" generation is aging.
b. of the increase in two-career families and single-parent households.
c. of immigration.
d. birth rates have changed.
       25. Outsourcing involves:
a. moving company facilities away from the home office.
b. conducting business on a global scale.
c. obtaining materials, parts, products, and services from other companies.
d. building a factory in another country.
       26. Ten years ago, Southwest Auto Parts would ship a standard number of various parts to all of its 147 locations
once a month. Today, Southwest’s more sophisticated inventory system monitors the stock at each location and
adjusts the number of each part accordingly in the monthly shipment to each store in order to prevent under- or
overstocking the stores on any given part. Within an integrated supply chain, this is an example of change in:
a. product flow.
b. information flow.
c. cash flow.
d. demand flow.
       27. Describe the concept of an "integrated logistics management" that begins with the supplier's supplier and ends
with the final consumer, including both outbound-related factors and inbound-related factors. What are the
benefits to considering outbound and inbound logistics as a whole? 

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