USPS 421 EXAM QUESTIONS

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USPS 421 EXAM QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -100 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation

Question 1: Online services offered

Answer:

Buy stamps, Track and confirm, change address, forward your mail, hold your mail, schedule a redelivery, pay for postage, request free package pickup, order free supplies online

Question 2: Extra service fees cannot be paid with

Answer:

precanceled stamps

Question 3: COD

Answer:

Collect on Delivery

Question 4: Undeclared HAZMAT

Answer:

is any parcel mailpiece suspected of containing acceptable or prohibited HAZMAT which has not been properly packages, labeled or identified

Question 5: ASM

Answer:

Administrative Support Manual

Question 6: Gist

Answer:

Greet, Inquire, Suggest, Thank

Question 7: 5 mailing processing categories

Answer:

Letters, Flats, Machinable parcels, Irregular Parcels, Outside parcels

Question 8: Ps form 2976

Answer:

Customs Declaration

Question 9: Benefits of priority mail express

Answer:

Overnight or next day delivery to most US locations Money back guarantee Free package pickup & free shipping supplies Free USPS tracking, signature proof of delivery and $100 of insurance free

Question 10: Special handling

Answer:

provides preferential handling used on unusual items fees & postage must be paid at time of mailing

Question 11: IRC

Answer:

International Reply Coupons

Question 12: General delivery

Answer:

is available at designated post offices for transients and people waiting to get PO boxes

Question 13: Max amount you can do on a money order without doing a 8105 A

Answer:

2,900

Question 14: Express mail is apart of what services

Answer:

shipping services

Question 15: Restricted delivery

Answer:

confirms that only a specified person or authorized agent will receive the item

Question 16: Identifiable mail

Answer:

it can be traced back to sender or mailpiece point of entry into mailstream.

Question 17: Return receipt for merchandise

Answer:

A Special Service that provides the sender with a mailing receipt at the time of mailing and a return receipt that is mailed back to the sender. A delivery record is kept at the office of address. This service does not include insurance coverage and does not provide for restricted delivery. The service is available for merchandise sent as Priority Mail service, Standard Mail machinable and irregular parcels, Package Services, and Parcel Select service

Question 18: PACT act

Answer:

Prevent All Cigarettes Trafficking

Question 19: Pub 52

Answer:

is a supplemental resource used in conjunction with the DMM. It is designed for use by Postal Service Employees in business mail entry, retail units, marketing and other functional areas that are involved with providing mailabilty info to Postal Service Customers

Question 20: 4 types of packaging services

Answer:

Standard Post, Media mail, Library Mail, Bound printed Matter

Question 21: Ps 3533

Answer:

Application Refund of fees, products and withdrawal of customer accounts

Question 22: Balloon price applies to what

Answer:

priority mail zones 1 through 4 parcel post packages that weigh less than 20lbs but measure over 84 inches in combined length and girth

Question 23: EDDM

Answer:

Every Door Direct Mail

Question 24: Ps form 2976 A

Answer:

Customs Declaration and Dispatch Note

Question 25: Extra services

Answer:

Certificate of mailing, Insured mail, Certified Mail, Registered Mail, COD, USPS Tracking, Restricted Delivery, Return Receipt, Return Receipt For Merchandise, Signature confirmation, Special Handling, Adult signature

Question 26: IMM

Answer:

International Mail Manual

Question 27: Balloon rate

Answer:

applies to Priority Mail addressed for delivery to zones 1 through 4 and Standard post for all zones